This wiki will guide you through both the standard module and the commercial Page Pro add-on. We're including our Paging Pro Admin Guide at the bottom of this wiki, but you can also access it as a standalone page here.

Overview

This module is for specific phones that are capable of paging or intercom. In the Paging and Intercom module, you can configure groups of phones that will auto-answer and play the page over their speakers when called from the page group. This module will work with most SIP phones that are supported by the PBX.

Logging In

Settings

 Click the Settings tab to set global settings for page groups.

 

Auto-answer defaults

This is the announcement to be played to the remote party when their phone answers a page. The default is a beep. You can also select a system recording. Select None if you do not want to play a beep or other sound. 

Save

Click the Submit button, then click the Apply Config button.

Paging Groups

Click the New Page Group button to add a new page group, or click the pencil icon next to an existing page group to edit.

Standard Module Options

Paging Extension

The extension number for this page group. Users can dial this number to page this group. The number can be any number from 3 to 11 digits as long as it doesn't match an existing extension or feature code.

Group Description

The name of the page group and/or a short description to help you identify it.

Device List

Selected vs. Not Selected: Choose which extension(s) to include in the page group by dragging the desired extensions to the Selected bin. These will be included in the page group.

We do not recommend having more than 25 phones in a single page group. You can set the maximum number of phones that can be included in any page group by visiting the Advanced Settings module and changing the limit under the Max Paging Participants section.

Announcement

The announcement to be played to the remote party. Select a system recording, None, or Default. If set to Default, it will use the Auto-Answer Default global setting found in the Settings tab of the Paging and Intercom module. (If that setting is not defined, it will default to a beep).

Busy Extensions

Skip/Force/Whisper: How to handle paging if an extension is busy (such as on a call).

For Mutlicast, Skip | Force | Whisper doesn't work.
You need to set Paging Barge on your phone manually. By Default, Skip is enable (Paging Barge disabled), You can set Froce  (Paging Barge) and play with the prioritry.
If the phone is present into several group (multicast) with different settings , the phone is not able to make the difference.


Duplex

Yes/No: This option controls whether the extension receiving the page is muted by default. If you enable duplex, the extensions that are called in the page group will not be muted, which will allow anyone to talk in the page group. Usually this will be set to No.

Paging is typically used for one-way announcements. If Duplex is set to Yes, all participants in the page group can talk to each other and hear each other, similar to a conference room.

Any user can dial *1 to un-mute themselves at any time, regardless of whether Duplex is enabled here.

Default Page Group

Yes/No: Whether to consider this page group a "default" page group. You can create one or more default page groups. This can help you save time when creating extensions in the Extensions module. There, you are given the option of whether to include an extension in the default page group(s), preventing the need to re-visit the Paging & Intercom module to add an extension to the group.

If you do not have Page Pro installed, stop here and save your page group by clicking the Submit button and then clicking the Apply Config button.

If you have the Page Pro add-on, you will have some additional options. The Paging Pro Admin guide is reprinted below.