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I would like to try your service, how do I get started?

Create an account or log into your existing account at and purchase at least one trunk along with as many DIDs as you require. Each trunk will allow one simultaneous outbound or inbound call.  Please see this wiki on how to create a account and order service.

How quickly will my service be setup once I purchase it?

The trunks and DIDs are activated immediately upon signing up with our service. It usually takes about 60 seconds for them to be provisioned. You can then get your credentials in the portal and you will also get details emailed to you. Your service will be live after that.

How do I update my credit card information in my account?

 Once logged into the SIPStation Store, click on the Billing tab on the navigation bar above. You can adjust your credit card information there.

How do I cancel my service?

You can cancel at any time after obtaining the service - without any hassles. It's completely automated. Just click on the Customer Service tab on the navigation bar in the SIPStation store and click "Cancel Account". Your cancellation will be processed immediately.

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