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Polycom IP SoundPoint


How to Find the IP Address

  1. Press the “Menu” button.
  2. Scroll down to the “Status” option and press the “Select” button.
  3. Scroll down to the “Platform” option and press the “Select” button.
  4. Scroll down to the “Phone” option and press the “Select” button.
  5. Use the up/down arrow key to scroll through the list of information to see the IP Address.

How to Find the MAC Address

  1. Press the “Menu” button.
  2. Scroll down to the “Status” option and press the “Select” button.
  3. Scroll down to the “Network” option and press the “Select” button.
  4. Scroll down to the “Ethernet” option and press the “Select” button.
  5. Use the up/down arrow key to scroll through the list of information to see the MAC Address.

How to Set the Configuration Server

  1. Press the “Menu” button.
  2. Scroll down to the “Settings” option and press the “Select” button.
  3. Scroll down to the “Advanced” option and press the “Select” button.
  4. Enter the admin password and press the “Enter” button. Default factory password is "456."
  5. Scroll down to the “Admin Settings” option and press the “Select” button.
  6. Scroll down to the “Network Configuration” option and press the “Select” button.
  7. Scroll down to the “Server Menu” option and press the “Select” button.
  8. Pick the Server Type such as TFTP and set the Server Address and press the “Select” button. The Server address would be the IP address of your PBX.

  9. When done press the “Exit” button until you see a screen that says restart. Select the option “Restart Phone."

How to Restore to Factory Default

  1. Press the “Menu” button.
  2. Scroll down to the “Settings” option and press the “Select” button.
  3. Scroll down to the “Advanced” option and press the “Select” button.
  4. Enter the admin password and press the “Enter” button. Default factory password is "456."

  5. Scroll down to the “Admin Settings” option and press the “Select button."
  6. Scroll down to the “Reset to Default” option and press the “Select” button.

  7. Scroll down to the “Format File System” option and press the “Select” button.

Polycom VVX

How to Find the IP Address

  1. Press the “Menu” button.
  2. Scroll down to the “Status” option and press the “Select” button.
  3. Scroll down to the “Platform” option and press the “Select” button.
  4. Scroll down to the “Phone” option and press the “Select” button.
  5. Use the up/down arrow key to scroll through the list of information to see the IP Address.

How to Find the MAC Address

  1. Press the “Menu” button.
  2. Scroll down to the “Status” option and press the “Select” button.
  3. Scroll down to the “Network” option and press the “Select” button.
  4. Scroll down to the “Ethernet” option and press the “Select” button.
  5. Use the up/down arrow key to scroll through the list of information to see the MAC Address.

How to Set The Configuration Server

  1. Press the “Menu” button.
  2. Scroll down to the “Settings” option and press the “Select” button.
  3. Scroll down to the “Advanced” option and press the “Select” button.
  4. Enter the admin password and press the “Enter” button. Default factory password is "456."
  5. Scroll down to the “Admin Settings” option and press the “Select” button.
  6. Scroll down to the “Network Configuration” option and press the “Select” button.
  7. Scroll down to the “Server Menu” option and press the “Select” button.
  8. Pick the Server Type such as TFTP and set the Server Address and press the “Select” button. The Server address would be the IP address of your PBX.

How to Restore to Factory Default

  1. Press the “Menu” button.
  2. Scroll down to the “Settings” option and press the “Select” button.
  3. Scroll down to the “Advanced” option and press the “Select” button.
  4. Enter the admin password and press the “Enter” button. Default factory password is "456."
  5. Scroll down to the “Admin Settings” option and press the “Select button."
  6. Scroll down to the “Reset to Default” option and press the “Select” button.

  7. Scroll down to the “Format File System” option and press the “Select” button.

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