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If you require assistance from a Sangoma Support Engineer please open a support ticket at https://support.sangoma.com
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  1. The PBX Vega Gateway Module dashboard page has a "Warning" section which will display warnings (if available) at any point of time. 




  2. Make sure TFTP Server is running fine. To check whether TFTP server is running or not, execute below commands and compare output.

cat /etc/xinetd.d/tftp |grep disable
disable         = no
 
#service xinetd status |grep Active
Active: active (running) since Mon 2017-11-27 05:13:43 UTC; 4h 12min ago

      3.  Vega gateway module log is handy tool to see live interaction of the PBX Vega Gateway Module with Vega gateways. Always look for debug logs if you face any issue in communication with Vega gateways.

We can view the Vega logs from "Reports→Asterisk Log file → Select "Vega module" log file "


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