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Title: Queue Penalty Rules  
Author: James Finstrom 09 Sep , 2014
Last Changed by: Kate Bernard 17 Dec , 2015
Tiny Link: (useful for email) https://wiki.freepbx.org/x/SwG3AQ
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    Page: VQ Plus (Queue Pro)
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    Page: VQ Plus-Admin Guide
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PBX GUI (3)     Page: Queues Module User Guide
    Page: VQ Plus-Admin Guide
    Page: VQ Plus (Queue Pro)