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In order to gain access to the fax service, you need to be set up for the "metered services" option in SIPStation. Metered services deduct funds from your reserve account as described in our wiki "How Metered Service Works."

How do I sign up?

  1. Log in to the SIPStation Store at at
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  1. Click on the "My Account" tab in the menu at the top of the page.
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  2. Scroll down toward the bottom "Metered Services" section.

  3. Enable T38 Faxing by changing the On/Off switch to "On" (green).

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Outbound T38 faxing in SIPStation is a pre-paid, metered service. When you enable T38 faxing, "Top Up Settings" are also automatically enabled as shown above, and your account will be charged the Top Up Amount. This amount will be placed in your reserve account, and the per-minute fax charges will be withdrawn from that balance. You can click the "Update" button if you need to change the default amounts. For more information on Top Up Settings please view our wiki "How Metered Services Work."