Page tree

Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...


    • Add some extensions which will be used for your hotel. (These exentions should not include any user manager account).
    • Once Sangoma Property Manager installed. Create four groups into Property Management Directory using User Manager module. (for example: Receptionists, Accountings, Restaurant, and Customer Hotel).
      Please restrict the group to allow what you want the users in the group to be allowed towithin group can use. By default all the options are allowed.

    • Next, create some accounts for each group inside Property Management Directory, except  Customer Hotel. (For any check-in, the user will be included into this group, and removed diring check-out).
    • In case where you've got a licence for the Class of Services, create them beginning per PMS just to separating hotel and the office. Next, the fields should shown only CoS which start per PMS only.


Info

Do not delete  Property Management directory and groups related to it. The risk is to break everything.
If the customer group is deleted then:

  • If empty :
    • Recreate this one.
    • Go to Privileges
    • Select again the customer group
    • Submit.
  • If not empty :
    • Recreate this one.
    • Add the rooms checked in manually one by one.
    • Go to Privileges
    • Select again the customer group
    • Submit

General

  • To setup Property Manager for your company, log-in to the FreePBX / PBXact Phone System webGUI and navigate to the Applications > Property Manager



  • Click on the Config tab to access all the configuration and setup options for Property Manager



  • Select General to start configuring the basic options




  • Define the Operating Mode for Property Manager.  
    Click on the toggle arrows to make changes.  (By default this is set to Hotel) 



    For more detail on any of the items listed in this General section, click on the question Mark to expose details

  • Define the Features.  Click on switch buttom to select Yes or No, which will enable the individual feature.



    Below is a description for each feature listed:

    Item

    Details

    Lock Room During Checkout
    Lock the room phone upon check-out. Any phone calls from a locked room will be redirected to the receptionist.
    Call Between RoomsAllow calling between rooms
    Room must be cleanForce room to be clean before checking-in. Disabling this feature allows check-in to rooms if they are dirty


  • Define the Company details, such as logo, address and email




    Below is a description for each item:

    Item

    Details

    LogoCompany logo to be displayed on the Property Manager home screen. 
    Click on Browse to select a logo from your local computer. Supported image types are jpgpng or gif format.
    Company LocalizationAddress of the Hotel or property
    EmailThe email address entered here will be used for email notifications when Property Manager needs to send an email to the administrator


  • Define the Email Settings



    This information will be sent to the customer when an invoice is emailed to them.

    • From Name : eg. The receptionist
    • Subject : eg. Your invoice.
    • Body : Write whatever about this content



  • Define the PSM Dialplan




    Below is a description for each item:

    Item

    Details

    ReceptionistDefine an extension number for the receptionist. This can also be a ring group
    Emergency RouteDefine the emergency route to be used by any phone to dial emergency services (star)
    COS used by default for Check-in

    Set the context name used by Class Of Services (COS) when a room is check in. (from-pms by default).
    If no COS licence is present then you will be able to using context only (you can select your own custom context as well). Else, you could select any Class of Service present  withiin list.
    The context related will be always from-pms in the case where COS is selected. Otherwise, from-pms is selected only.

    COS used by default for Check-Out

    Set the context name used by Class Of Services (COS) when a room is check in. (from-pms by default).
    If no COS licence is present then you will be able to using context only (you can select your own custom context as well). Else, you could select any Class of Service present  withiin list.
    The context related will be always from-pms in the case where COS is selected. Otherwise, from-pms is selected only.


    When you create your Class of Service, each one should start per PMS- .This way is done to make the difference between different Class of Service used for Hotel or the office.

    Info

    (star) : When an emergency alert is called by any room, the receptionist is also called with a message played in her extension. The web page is redirected to the emergency page with all the information about this alert. (Who and when).

    You must delete this message within this page for avoid to be redirected on this emergency page again and again .

    Please, make sure this route is allowed in all the COS if this one is used.


...