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The following information will guide you to enable debugging on your Vega Gateway for troubleshooting issues.  

We are trying to divide the logging in multiple use-cases so we could try to capture more useful/relevant information as per the issue type.


Info

Before starting any troubleshooting step, please make sure your unit is running the latest general available firmware.
The firmware upgrade procedure is described here: Firmware Update



Info

Always make sure you are collecting "show support" command output from Vega and providing this to Sangoma Technical support team along with other logs while reporting an issue.

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