CDR Reports ("Call Detail Reports")
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The CDR Reports module requires that your CDR records be stored in the database and does not read the data from a flat file at this time. |
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What is the CDR Reports Module used for?
The CDR Reports Module allows you to view a report showing the telephone calls made from and received to your system.
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The CDR Reports Module includes tooltips tool tips that help to explain what the options means.
Sample Usage
- Note that the default search behavior is "Begins With". Switch to "Contains" if searches are not returning expected results.
Search for all calls from a specified caller ID number
Example: Show all calls coming from a specified caller ID number. Note that this will identify both external callers calling in and internal callers calling out if the incoming or outgoing caller ID number (respectively) matches.
- Call Date: set a date and time range if desired
- CallerID Number: set this to the desired caller ID number, e.g. 5551234567, and select "Contains" on the right of this field
- click "Search"
Search for all calls from a specified caller ID name string
Example: Show all calls coming from a specified caller ID name string "SMITH". Note that this will identify both external callers calling in and internal callers calling out if the incoming or outgoing caller ID name string (respectively) matches.
- Call Date: set a date and time range if desired
- CallerID Name: set this to the desired caller ID string, e.g. "smith" (case doesn't matter but don't enter the quotes), and select "Contains" on the right of this field
- click "Search"
Search for all calls coming in to a specified external DID number
Example: Our organization has several external numbers (direct inbound dial numbers or DIDs). Show all calls dialing to one of these DID number, specifically 555-123-4567.
- Call Date: set a date and time range if desired
- DID: set this to the desired external DID number 5551234567 (don't enter hyphens, spaces or any other punctuation)
- click "Search"
Search for all calls coming in to a specified internal extension
Example: Show all calls dialing to an internal extension, number 700.
- Call Date: set a date and time range if desired
- Destination: set this to the desired internal extension number, 700
- click "Search"
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The CDR Reports module requires that your CDR records be stored in the database and does not read the data from a flat file at this time. |
How is the CDR Reports Module related to the other Modules?
This module generates reports based on modules that create CDR entries
How Do I Get to the CDR Reports Module?
- Log in to the FreePBX UI.
- On the top menu click Reports
- In the drop down click CDR Reports
Usage
See the User Guide
See Sample Usage