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Comment: Updated for 13

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titleThis wiki has been updated for Version 13 of your PBX GUI

Table of Contents

Overview

The Set CallerID module is a simple and effective way to manipulate callerID caller ID (CID) within the call flow to help identify who is calling, use the proper greeting for a caller, give priority, or even handle calls from multiple companies. The module allows you to change the callerID caller ID of a call and then continue on to the desired destination.

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  • From the top menu click Applications
  • In the drop down click Set CallerID

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Creating a Set CallerID Instance

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Click the Add button.

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Fill out the four elements of the form:

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Description

Enter a descriptive name for this CallerID Instance to help you identify its purpose. Example: “Sales CID”

CallerID Name

The name of the callerID that you want to change tocaller ID name will be changed to this. If you are appending to the current callerIDcaller ID name, don’t forget to include the appropriate variables. If you leave this box blank, the CallerID Name caller ID name will be blankedblank. Default CID Name Variablecaller ID name variable: ${CALLERID(name)} See the "Working With Variables" section below.

CallerID Number

The number of the callerID that you want to change tocaller ID number will be changed to this. If you are appending to the current callerIDcaller ID number, don’t forget to include the appropriate variables. If you leave this box blank, the CallerID Number caller ID number will be blankedblank. Default CID Number Variablecaller ID number variable: ${CALLERID(num)} See the "Working With Variables" section below.

Destination

Choose the target destination to continue the call. The call will flow to this destination with the new CallerID Name and Number set.

Save

Remember to press the “Submit Changes” button to save your CallerID InstanceClick the Submit button and then click the Apply Config button to save the changes.

Working With Variables

Note this : This uses Asterisk variables which can be modified in the same manner as if you were writing a dial plan.

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