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titleNote

This wiki will guide you through both the standard module and the commercial Page Pro add-on. We're including our Paging Pro Admin Guide at the bottom of this wiki, but you can also access it as a standalone page here.

Table of Contents

Overview

This module is for specific phones that are capable of paging or intercom. In the Paging and Intercom module, you can configure groups of phones that will auto-answer and play the page over their speakers when called from the page group. This module will work with most SIP phones that are supported by the PBX.

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  • Skip: A busy extension will not receive the page. All other extensions will be paged as usual.
  • Force: A busy extension will receive the page. The system will not check if the device is in use before paging it. Conversations can be interrupted by the page, depending upon how the device handles the page. In most cases, the phone will ring instead of auto-answering if it is on another call, but some phones will put the caller on hold and play the page. This is not usually a desirable outcome unless you are setting up a page group for emergencies, and you want all extensions to hear the page regardless of whether they are already on a call.
  • Whisper: The system will attempt to use the ChanSpy capability on SIP channels, resulting in the page being sent to the busy device's earpiece. The page is "whispered" to the user but not heard by the remote party. If ChanSpy is not supported on the device or otherwise fails, no page will get through. It probably does not make too much sense to choose duplex below, if using Whisper mode.
Info
For Mutlicast, Skip | Force | Whisper doesn't work.
You need to set Paging Barge on your phone manually. By Default, Skip is enable (Paging Barge disabled), You can set Froce  (Paging Barge) and play with the prioritry.
If the phone is present into several group (multicast) with different settings , the phone is not able to make the difference.


Duplex

Yes/No: This option controls whether the extension receiving the page is muted by default. If you enable duplex, the extensions that are called in the page group will not be muted, which will allow anyone to talk in the page group. Usually this will be set to No.

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Yes/No: Whether to consider this page group a "default" page group. You can create one or more default page groups. This can help you save time when creating extensions in the Extensions module. There, you are given the option of whether to include an extension in the default page group(s), preventing the need to re-visit the Paging & Intercom module to add an extension to the group.

Info
 

If you do not have Page Pro installed, stop here and save your page group by clicking the Submit button and then clicking the Apply Config button.

If you have the Page Pro add-on, you will have some additional options. The Paging Pro Admin guide is reprinted below.

 

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Include Page
Paging Page Pro-Admin GuidePaging
Page Pro-Admin Guide