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Each SIPStation user can manage login information settings such as their name, title, phone numbers, password, and e-mail address The Login Information shown within the SIPStation Store is associated only with the user who has logged in. (In other words, you cannot manage multiple users at once using the method described below. The most efficient way to manage multiple users is to log into the Sangoma Portal with admin privileges.)for any user under their organization if they are a Super User.


Login information is the same for SIPStation as it is for the Sangoma Portal. If you make any changes to your login information within SIPStation, those changes will also apply to the Portal. The two websites share the same user information for Super Users. eFax only users do not have SIPStation Store or Sangoma Portal login ability.

To view and edit login information from within SIPStation:

  1. Log into the SIPStation Store.
  2. Click on "Account Overview", then "Users"

  3. You will see a list of users associated with your account. Modify a user's details such as name, contact information, and assigned fax permissions (where applicable) by clicking the 'Edit' button.

  4. Update any details necessary, then click the "Update User" button to save

  5. You can also modify the user's email address and password by clicking the button as shown here:

  6. To change the password for this user, provide the current password, enter the new password twice, and press the "Update Password" button.

  7. To change the email that is used for logging in, provide the current email, enter the new email twice, and press the "Update Login Email" button.

If you would like to add or manage other users, please see our How to Add and Manage Users