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Where to send calls answered by an answering machine or voicemail. Please note, the system makes all attempts to detect a voicemail or answering machine, but this is not guaranteed to be reliable. Answering Machine Detection (AMD) is handled by Asterisk, and must be configured independently. The default settings for AMD may work, but may need to be adjusted for your specific system and trunks. You can manually review and edit Asterisk AMD settings in the file amd.conf using the Config Edit module. When selecting destinations for answered calls, please ensure you plan for the occasional possibility that calls may be falsely flagged as either machine or human.

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