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The process should take less than 60 seconds and will also give you the opportunity to ask questions about our service and company. If all agents are busy due to high call volume, you may go to voicemail. If so, please listen to the instructions and provide the requested information, as it is often possible to initiate and finalize the verification process based on the information you leave us, or we will otherwise call you back.

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Your account will be provisionally activated upon an initial purchase. This means it will be operational right away, but you must initiate the verification process within 24 hours of account creation to ensure service is not temporarily suspended by our system because of an unverified state. An unverified account will have reduced functionality, such as no access to metered services such as including international calling, toll-free service, and call concurrency bursting. We are not able In addition, we are unable to port numbers into an unverified account or fulfill special orders for new DIDs. Other account limitations may also trigger, so it's important to immediately verify your account after creation to get the full capabilities and all the great services we have to offer!

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