All new SIPStation accounts MUST be verified. The process is quick and helps battle today's world of ever-growing internet fraud.
The process should take less then than 60 second seconds and will also give you the opportunity to ask questions about our service and company. When calling outside of our business hours and/or you If all agents are busy due to high call volume, you may go to voicemail. If so, please listen to the instructions and provide the requested information, as it may be is often possible to initiate and finalize the verification process based on the information you leave us, or we will otherwise call you back.
Until the Verification Process is Complete:
Your account will be provisionally activated upon an initial purchase. This means it will be operational right away, but you must initiate the verification process within 24 hours of account creation to ensure service is not temporarily suspended by our system because of an unverified state. An unverified account may will have reduced functionality such reduced functionality, such as no access to metered services including International international calling, Toll Free service and limited call concurrency. toll-free service, and call concurrency bursting. In addition, we are unable to port numbers into an unverified account or fulfill special orders for new DIDs. Other account limitations may also trigger, so it's best important to immediately verify your account after creation to get the full capabilities and all the great services we have to offer!