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  • Close Issue: This will move the ticket to the Closed state
  • Reopen Issue: This will move the ticket to the Open state
  • Make New QA: This will move the ticket to the QA New state

Reopened

The ticket has been reopened

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There are three actions a ticket can perform from Reopened

  • In Review: This will move the ticket to the Dev Review state
  • Start Progress: This will move the ticket to the In Progress state
  • Resolve Issue: This will move the ticket to the Resolved state (it is not closed)

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Closed

The ticket has been closed. Comments are still allowed

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