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Table of Contents

Locating your SIP Username and Password

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  • account.Log into your SIPStation.com account and locate
  • Click on My Account in the green navigation menu.
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  • You will find your SIP Username and SIP Password from under the My "Account tab.

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  • Configuration" section. Take note of these, as you will need to use them when you set up trunks in Switchvox.

Setting up your Trunks in

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the Switchvox GUI

  • Once logged Log into your Switchvox server follow these steps to configure your SIPStation Trunks
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  • Navigate to System Setup > → VOIP Providers.
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  •  Under "VOIP Providers," click on "the Create SIP Provider" button.
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  • Click on the Provider Information tab and fill out the following information;:
    • SIP Provider Name- : SIPStation1
    • Your Account ID- Paste in : Enter your SIP Username from SIPStation Account Page that you got in step 1.
    • Your Password- Paste in : Enter your SIP Password from SIPStation Account Page that you got in step 1.
    • Hostname/IP address-  This should be trunk1:  trunk1.freepbx.com.
    • Callback Extension- : Should be a default extension on your system as per Switchvox Requirements.
    • DTMF Mode- RFC2833: RFC4733

             

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  • Click on the Peer Settings tab and fill out the following information;:
    • Host Type- : Provider
    • Host is a Switchvox PBX- : No
    • Treat system's users like local users- : No
    • Apply Incoming Call Rules to Provider- : Verify this is set to Yes
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  • Click on the Caller ID Settings tab and fill out the following information;:
    • Supports Changing Caller ID-: Yes
    • Caller-ID method- : From Header
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  • Click on the Connections Settings tab and fill out the following information;:
    • SIP Port-: 5060
    • SIP Expiry- : 120
    • Always Trust this Provider- : Yes
    • Qualify Host- Yes
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      : Yes
    • NOTE - Sometimes you need to set up port forwarding on your router. You would want to forward UDP 5060 and UDP 10000~20000 from the outside to the LAN IP of your PBX.

      You can and should lock down 5060 to be accepted from just our two trunks (trunk1.freepbx.com / 192.159.66.3 and trunk2.freepbx.com / 162.253.134.142)


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  • Click on the Call Settings tab and fill out the following information;:
    • ULAW-: Yes
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  • When done press , click the Save SIP Provider button at the bottom of the page to save all you your settings.

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  • Important: Setup is not yet complete. You will need to register to a second trunk.
    • Since SIPStation service is set up with two redundant SIP Servers, you need to register to both trunk1.freepbx.com and trunk2.freepbx.com

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    • . Inbound calls can come from from either server at

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    • any time, and you can send outbound calls to either server.
    • Once you have

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    • set up trunk1.freepbx.com by following the steps above, please

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    • set up a second trunk to trunk2.freepbx.com

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    • .
    • Use the same information

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    • as before, except name the trunk "SIPStation2" and enter "trunk2.freepbx.com

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    • " as the Hostname

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    Navigate to Server > Connection Status
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    Verify your 2
    • under the Provider Information section.

 

Verify Trunk is Registered in SwitchVOX GUI

    • After you have set up the second trunk, you can continue to the steps below.

Verifying the Trunks are Registered in the Switchvox GUI

  • In the Switchvox GUI, navigate to Server → Connection Status
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  • Verify your two newly created trunks are registered.

 

  • (Remember, you need to set up trunks to both trunk1.freepbx.com and trunk2.freepbx.com as described earlier.)

Creating Outgoing Call Rules in Switchvox

  • Navigate to Setup
  • >
  •  → Call Routing
  • >
  •  → Outgoing Calls
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  • Create dial pattern rules. Make sure any of the routes that you want to use with SIPStation are
  • setup to trunk trunk1 and trunk2 as seen below when editing a route.
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    Edit any route that you want to use the SIPStation trunks and add both SIPStation1 and SIPStation2
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  • set up to use both of your SIPStation trunks, as shown in the next step below.
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  • Configure your routes to use both of your SIPStation trunks. Set one SIPStation trunk as a primary and another as a failover.
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Creating Incoming Call Rules in Switchvox

  • Navigate to Setup
  • >
  •  → Call Routing
  • >
  •  → Incoming Calls
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  • Setup

  • Set up inbound rules for any of the DIDs you have purchased on your SIPStation account. Since calls be be delivered from both
  • trunk1 and trunk2
  • trunks, make sure the Incoming Provider rule
  • says
  • is set to match
  • to any provider
  • Any Provider.
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