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Simply run the 4 commands as seen in the image below (Make sure to run all commands as root user)

These commands will download + run the script on your system. Once the script is finished it will provide you with a file support_logger-<date>.zip file.
Simply attach this file to your ticket in order for our support team to troubleshooting your issue.


wget ftp://ftp.sangoma.com/support/utils/support_logger.sh
sh support_logger.sh 

Starting ./support_logger.sh...
Running script as user 'root'

The Sangoma support logger is now collecting logs and configs from your system...
Done.

========

<<< Please attach the following file to your support ticket >>>

support_logger-2016-November-27-10_05_01.zip

The package is located in '/home/marc' on your local system
Have a nice day.

 

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