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Found a vulnerability? Send it our way! We are dedicated to providing the best, most reliable, and secure technology solutions on the market. Thank you for helping us do that!

How To Submit A Report

Please report any security issues by emailing us at security@sangoma.com, providing as many details as possible. Helpful details include:

  • Description of the issue

  • Proof of concept with supporting details/documentation

  • Impact

  • Steps to reproduce

  • Remediation

  • Proposed Fix

Processing A Report

Once we receive your report, we will evaluate and respond within 5 working days. If we need more information, we will reach out to you for further details and then may need a few more days to complete our evaluation. 

Once we have verified the issue, we will reach out with next steps to offer the reward. Our rewards structure is based on different tiers with baseline payouts according to severity and relevance of the issue. 

Thanks again for your assistance and we look forward to hearing from you!

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