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The Monitor section allows you to see all sent and received calls from your extension.  You will also see a download link in the Monitor Column for any calls that have a recording associated with them.


For each call you can see

  • Date- Date and Time of Call
  • Caller ID- Name and Number of each Call
  • Source- If inbound call this will be the Number of who called you.
  • Destination- If outbound call this will be the Number who you called.
  • Duration- How long in seconds the call lasted.
  • Monitor- If the call has a Call Recording associated with it you can listen and download the recording here.

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