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- Report exposed to Sangoma Certified Resellers and Customers.
- This will show all payments and Credit Memos you have made to Sangoma but have not been applied to invoices yet.
- Usually is caused by over payments or pre-payments on a order that has not invoice yet or Credit Notes being added to your account.
- Go to the Reports Section of the Sangoma Portal and click on List.
- Locate the Accounting-Unapplied Payments and click on the View icon
- You will now see all the payments and Credit Notes that have amounts left that have not been assigned to a invoice(s) yet.
- You will see the total Payment Amount and what portion has been applied to invoices already along with Remaining Balance yet.