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  1. Ring Groups Module

    What is the Ring Groups module used for? The Ring Groups module is used to create a single extension number that your users can dial in order to ring multiple … a ring group that will allow your local phones to dial 600, and then all (or some) of the phones in the office will ring. You could also set the ring group
    PBX GUISep 23, 2015
  2. Ring Groups Module User Guide

    Overview The Ring Groups module provides a method to ring several extensions with a variety of ring strategies. It allows for several useful features such as announcements, CID name prefix, call confirmation, and others. Ring groups can include local extensions and DIDs (which become outbound calls from the system
    PBX GUISep 23, 2015
  3. Changing Ring Volume

    the Ring Volume from the following places. Per Extension in the Extension Page. Directory Follow Me Inbound Routes Parking Queues Ring Group IVR Default Ring … Queues Ring Group IVR Navigate to the settings for the destination in the PBX GUI (for example, the specific directory, followme, etc.). Change Alert Info field
    PhonesOct 16, 2016
  4. Changing Ring Tones

    of the following PBX destinations: Directory Follow Me Inbound Routes Parking Queues Ring Group IVR To set the ring tone for calls that come from a specific destination … Ring Tones The following is a list of the 5 available ring tones on your Sangoma Phone: Ring 1 Ring 2 Ring 3 Ring 4 Ring 5 Ring 6 thru 10 are custom ring tones
    PhonesOct 16, 2016
  5. Ring Time Too Short

    or Ring Group)? The first thing to check is the ring time setting for the extension. In our example, the ring time is set to "Default." defaultringtime.png … than the agent timeout, the call will skip to the next queue member more quickly, based on the extension settings. Is this a Ring Group call? If the call
  6. Time Groups Module

    Condition that would use the Lunch Time Group to send calls to voicemail during lunch, and to a ring group at other times. You might also create a Time Group … What is the Time Groups module used for? The Time Groups Module is used to define periods of time that can then be selected in the Time Conditions module
    PBX GUISep 24, 2015
  7. Incoming Call Does Not Ring Phone

    to disable Call Forward Busy. If the phone does not ring when a caller is dialing a Ring Group or Queue: You may have Call Forward Busy enabled. Dial the Feature Code to disable Call Forward Busy. Is the extension part of the correct Ring Group/Queue? Is Do Not Disturb (DND) turned on? Dial the Feature Code to disable
  8. Creating Custom Ring Tone

    With the latest Sangoma End Point Manager 13.0.82 or newer you can upload 5 custom ring tones. These are defined as Ring6 thru 10. Go into End Point Manager … PM.png icon for one of the Ring6 thru Ring10 options that you want to upload a Ringtone for. Screen Shot 20160829 at 8.47.48 AM.png Give your custom ring tone
    PhonesSep 09, 2016
  9. Managing Server Groups

    Groups can refer to either a logical or physical collection of PBX Clients. There is no limit to the number of groups you can have. Clicking on M3 Setup > Groups should display a screen like this. Untitled.png Each PBX Server that you add to M3 belongs to a single Group and the following settings will be applied
    Deprecated SpacesJan 10, 2015
  10. Setting Ring Volume

    This will silence (mute) the ringer for this call only. The inbound call will still be "ringing" to your phone, giving you the option to answer, forward, reject
    PhonesOct 16, 2016